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How To Use VoIP to Improve Cost Efficiency

As a business owner, you are always looking for ways and means to reduce costs in your company. But there are always some essential services and installations that you feel you can’t cut costs on – and communications are one of them. You need dedicated phone lines that will provide your business seamless voice call connectivity. After all you and your staff need to constantly communicate with clients, customers, partner concerns, vendors and amongst yourselves as well and this is one area you don’t want to compromise on. But what if you were told that you can get excellent voice call connectivity at a significantly lower cost than your standard phone lines? Well, that’s exactly what VoIP systems offer.

Understanding what VoIP is

VoIP (Voice over Internet Protocol) is an innovative technology that can be used to make voice calls via a broadband connection rather than an analog or standard phone line. Some of these systems provide the functionality to call others that use a similar service. However, there are also some services that allow you to call people with regular telephone numbers and you can make local, mobile, international as well as long-distance calls. While some of these services need a special VoIP phone or a computer to work, others only need a standard telephone that’s routed via a VoIP adapter. Voice over Internet Protocol is a much more affordable and convenient method of business communications. These high-speed connections can be used to receive and make calls and can save you a significant amount of money on international as well as long-distance calls.

VoiP – The benefits

There are a number of benefits to using VoIP systems such as:


As mentioned earlier, VoIP is a very cost-effective communications method. You don’t have to incur any costs related to buying and maintaining a dedicated voice communication system. You don’t need to invest in any prohibitively expensive hardware and the companies that provide these services will supply all the systems required to maintain connectivity. You can also bid adieu to complex wiring installations and leasing of expensive hardware etc. The other thing you don’t have to worry about are bloated phone bills at the end of the month that have to be scrutinised carefully. The maintenance costs for these systems will be factored into your monthly service payments and will be clearly mentioned in your VoIP contract.

Seamless connectivity

VoIP provides seamless service and it remains operational even in the event of electrical outages or any other type of service glitches. If there is some major problem and your company loses connectivity, the communication can very easily be routed to some other phone or location. Most VoIP service providers also provide predictable & consistent charges that include specific chosen service features as well as local and long-distance calls.

Consistent integration

When you use hosted VoIP solutions, it helps improve the consistency of your company’s communications. These systems integrate seamlessly with your phone and email systems and you can access emails via voicemail and vice versa.


If your company has multiple business locations, the cloud-based dashboard also gives you the functionality to connect all the business locations into a centralised system; all your employees will remain connected regardless of the number of physical locations your business operates out of. For effective and sustainable cost reductions & efficiencies that will increase your bottom line, contact the experts at Benchmark Cost Solutions at this number – 02 9525 0777. If you prefer, write to us at this email address, and we will revert quickly. Thanks for reading, Benchmark Cost Solutions Team 02 9525 0777

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